Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas. 

JustGiving LIVE Reporting

Currently the reporting only allows you to get donor info from midnight the day before - I would be much better to have a report that allowed to get accurate day-of data. Not having LIVE Reporting features have been a real challenge which forces us to "try" to guess who has given during the day through the "ticker tape" wall. Also the reporting doesn't always show complete donor information with address and contact info - this makes recognizing and importing gifts a nightmare.

  • Guest
  • Aug 28 2020
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  • Rhomil Baylon commented
    30 Sep, 2020 03:53pm

    This is very important for us as well to track fundraising progress. It s frustrating to not be able to get donation details on the day when donation is made.

  • Kathy Savory commented
    18 Sep, 2020 06:55pm

    Not having real-time reporting is such a hindrance to quick donor stewardship - especially of a giving day!

  • Rachel Kuhn commented
    8 Sep, 2020 05:07pm

    Yes. LIVE reporting would be tremendously helpful. Today is our "Day of Giving" and we have several anonymous gifts and will have no idea who they are from for another 24 hours (I'm told). Frustrating.

  • Admin
    Jamie Parkins commented
    1 Sep, 2020 10:12am

    Thanks for the suggestion. This is actually something we're actively looking at at present so we'll keep you posted on how that develops. I agree that real time is key to helping you unlock and better support your fundraisers