Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas. 

 

Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit JGNG-I-104 Allow Reports to be Run Through Current Date.

JustGiving LIVE Reporting Merged

Currently the reporting only allows you to get donor info from midnight the day before - I would be much better to have a report that allowed to get accurate day-of data. Not having LIVE Reporting features have been a real challenge which forces us to "try" to guess who has given during the day through the "ticker tape" wall. Also the reporting doesn't always show complete donor information with address and contact info - this makes recognizing and importing gifts a nightmare.

  • Guest
  • Aug 28 2020
  • Planned
  • Marty Hartley commented
    February 01, 2021 19:15

    this would also be helpful to keep up leaderboards Even if the data was only an hour old. but a full 24 hours is not helpful for a P2P software.

  • Rhomil Baylon commented
    September 30, 2020 15:53

    This is very important for us as well to track fundraising progress. It s frustrating to not be able to get donation details on the day when donation is made.

  • Kathy Savory commented
    September 18, 2020 18:55

    Not having real-time reporting is such a hindrance to quick donor stewardship - especially of a giving day!

  • Rachel Kuhn commented
    September 08, 2020 17:07

    Yes. LIVE reporting would be tremendously helpful. Today is our "Day of Giving" and we have several anonymous gifts and will have no idea who they are from for another 24 hours (I'm told). Frustrating.

  • Admin
    Jamie Parkins commented
    September 01, 2020 10:12

    Thanks for the suggestion. This is actually something we're actively looking at at present so we'll keep you posted on how that develops. I agree that real time is key to helping you unlock and better support your fundraisers