We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
Please expand the reporting functionality so that it tracks more recent data. Reports only allow us to run through yesterday's date at the latest. If you attempt to enter today's date it flags it as an invalid date. Current day's donations do not appear in results and cannot be made to appear in the results.
Our fundraisers are not happy that they cannot thank the contributors to their efforts in real time. We have had some fundraisers embarrassed and unprepared when a donor has mentioned a gift to them and they were unaware. If a donor chooses not to be public with their name and uses anonymous does not translate to not wanting the fundraiser to know that they contributed to their efforts.
We had this feature in Classy and is making some of our staff question the move.
Create REAL TIME reporting to coordinate with BBMS and NXT. Thank you!
Train the Support staff to know these report days are based on GMT not the customers time zone.
Or better yet state it on the report creating page.
Need more REAL TIME updates to reporting- please and thank you!
YES PLEASE! This is extremely important to us and I'm incredibly disappointed and frustrated it is not currently an option!
Thanks. We h ave been asked for real time reporting before and it's something we are considering further investigating.