Ideas Bank

Hi everyone, sorry for the tardiness of this update - the integration was updated on the 10th Nov with additional default settings (Appeal Package, Gift Sub-type, Receipt & Acknowledgement statuses) and also updated to now process donations into RENXT inclusive of the donation boost amount. RENXT now matches the receipt amount that JustGiving provides the donor when the donor increases their donation to offset processing fees.

Hi Chris, does your team have an updated timeline on this feature?

Hi Chris, thanks for the update. I hope this is a priority fix, because this is a real flaw for us and leads to lots of extra time manually adding in the donor cover. Thanks!

Hi Pamela, Rachel and Kelly - Hopefully you will be pleased to hear that we are now planning for an update that will see the RENXT gift amount match what the donor paid (gift + donor cover). I don't have an exact date as yet as we are in the early stages of this but it is coming!

Yes, yes a thousand times yes (if I could). We have to manually change many of the gifts that include the boost amount. It would be nice to have this included in the gift amount that gets sent over to RE NXT batch.

Yes, we also recognize the donor for the total amount given, including the Boost. Pretty sure that is best practice, at least in the US, so was disappointed to find that the BBP2P/RE NXT integration ignored the fees!

We record the donation as the gift amount and the fees. Does everyone else do this?