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Hi Jamie,
We are implementing the software for the first time this week. As such, we have been trying to be proactive. In my conversation w/ customer support, I had been told that deleting comments was not an option. Knowing now that it is, we will be sure to reach out if we have any need for assistance! I greatly appreciate your swift and thorough response.
Thanks,
Katie
Hi Katie - we do support that option via our Customer Support team. The count of times this happens is so low that we felt it did not justfiy the development of a feature to enable self service editing/deletion. How often does this problem occur for you?
Thanks
Jamie