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Make the website more user friendly with more guided help

It has taken us nearly 3 weeks to try and set up a team funding page (and we still haven't managed it). I have managed to create the team but my fellow team member can't seem to join as the links aren't working. A more guided approach would be helpful. And trying to find ways to contact yourselves is so hidden - please  make it simpler 

  • Guest
  • Dec 8 2019
  • Already exists
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  • Admin
    Paola Richardson commented
    February 21, 2023 10:14

    Hi Amy,

    Here are some articles to provide you some guidance on Teams:

    We are looking at improving the overall experience for creating and managing team pages in the latter part of 2023, this will include as well improvements for fundraisers when joining a Team page.

    Please let us know if you have more questions or suggestions to feedback in this area.


    Paola

    JustGiving


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  • Amy Bliss commented
    January 11, 2023 17:13

    My users have reported the same issues. Finding the guide would be very helpful.

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