Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas. 

Have donor contact information required

Donors are skipping over putting their contact information in which is not allowing us to match them to our Raiser's Edge records.

  • Judy Wernette
  • Sep 25 2019
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  • Sarah Robinson commented
    6 Feb 11:47am

    Donors have the right not to be contacted and not to be stewarded. And they don't donate to advance anyone's job but because they want to give to a cause. If they choose to give a one off anonymous donation we should celebrate that and move on.

  • Nick Rama commented
    12 Dec, 2019 12:03pm

    Dear Friends at Blackbaud and Just Giving. I thought that I was missing something when I found that donor contact information was not being reported. What I found is that a donor is not required to enter their contact information. How can this be? Without contact information how can an organization properly steward the donor? Without their contact information how can an organization keep them apprised of the life of that organization? Without their contact information how can they be informed of upcoming events and opportunities in the life of the organization. This needs to be corrected ASAP.  I consider this an egregious oversight which inhibits the job of a development and advancement professional.