We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
I know you can enable or disable soft credits in list-based workflows. However, when you utilize workflows based on when someone makes a donation, it automatically pulls in their soft credit even when they chose not to, which then doubles the number of actions coming from the workflow. It would be great if there were an option, similar to list-based workflows, for criteria-based workflows to allow soft credits to be included or not.