We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
Please could there be a feature where a charity page can make a comment under donations on a campaign page so that we can thank the donor individually? Kind of like how businesses can reply to individual reviews left on Google reviews.
I think this would be a great way to thank people individually for their support and make it more personal to that donor/donation. At present there is no other way to thank donors personally other than the general 'thanks for donating' message that everyone will receive after the donation. This is not personal.
Particularly with anonymous donations or unknown donors, a charity will have no other way to personally thank the donor, whereas with this added feature, the charity can offer a personalised thank you relating to that donation, even if it was anonymous.