Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Replace the tip slider to a check or uncheck box or allow the slider to go to 0.

As a US organization in order to accept international donations we have to use BB Giving Fund. This option includes the tip slider which our donors do not like. They especially do not like that the slider does not go to zero. While I know that you can click on the text line to edit the "tip" amount to zero it is not visible unless you scroll down. The process is cumbersome and leaves the donor feeling like they had no choice in the matter. Many donors miss the text line to make the zero edit and it gives the appearance that this is by design.

I have spoken to support about the tip slider multiple times and every time the representative has said donors can just uncheck the box. Even they believe it is a check or uncheck situation.

  • Guest
  • Sep 9 2024
  • Needs review
  • Attach files

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