Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Allow editing of Donor Information

When donors enter a mispelling and request for it to be updated the current only option is to refund and resubmit a donation.

Guest
Nov 1 2023
Already exists

Comments (3)
Votes (2)

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Guest commented

25 Jul 19:58

Also to add, this is for the message that appears on the page that you mentioned, not on their tax receipt which I specifically mentioned.

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Guest commented

25 Jul 19:58

We are looking for a way to be donor-centric and the ability to do this for them, I appreciate this is available for the donor but there is no way for us to support them in this.

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Admin

Paola Richardson commented

November 28, 2023 17:16

Thank you for your feedback.
I am glad to confirm this feature already exist. Donors can find the link in their donation receipt email.
Let us know if you need more help.
regards

Paola
JustGiving

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