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Ability to remove cancelled fundraisers from campaign page

We set up a few fundraisers as a trial to see how the system worked. When I was talking to Blackbaud for help one day we agreed to cancel one of those fundraisers because the page was not needed, but now the name and word cancelled is showing up at the top of our fundraisers on the main campaign page. It looks pretty embarrassing. I've talked to several people at the help desk and everyone has told me that there is no way to remove it.

  • Guest
  • Dec 20 2022
  • Needs review
  • Attach files
  • Admin
    Paola Richardson commented
    January 23, 2023 14:28

    Hi, thank you for your feedback.

    If donations have been made to via a fundraising page before it is being cancelled, it will display on a campaign as a reference to make up the total display on that page.

    However, if we unlink the page this could solve this issue.

    Please contact our support team to review options for your page.

    Regards

    Paola

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