Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas. 

Ability to remove cancelled fundraisers from campaign page

We set up a few fundraisers as a trial to see how the system worked. When I was talking to Blackbaud for help one day we agreed to cancel one of those fundraisers because the page was not needed, but now the name and word cancelled is showing up at the top of our fundraisers on the main campaign page. It looks pretty embarrassing. I've talked to several people at the help desk and everyone has told me that there is no way to remove it.

  • Guest
  • Dec 20 2022
  • Needs review
  • Attach files
  • Admin
    Paola Richardson commented
    23 Jan, 2023 02:28pm

    Hi, thank you for your feedback.

    If donations have been made to via a fundraising page before it is being cancelled, it will display on a campaign as a reference to make up the total display on that page.

    However, if we unlink the page this could solve this issue.

    Please contact our support team to review options for your page.

    Regards

    Paola