Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Clear and truthful information for donors re fees

The text re fee's is not transparent. It's not clear that the contribution a donor makes on top of their donation for a direct debit will be added to every payment and is not a one off. The statement saying JG wont be charging a platform fee to the charity is also quite misleading as we are charged for using the platform.

  • Guest
  • Jan 19 2022
  • Needs review
  • Attach files

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