Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas. 

Charity Admins Can Create a Temporary New Password for Users

It would be helpful in instances where a user cannot reset their account password for Charity Admins to have the ability to reset it form them, even if it was a tempoaray password the user would need to immediately replace with a permanent one.

  • Austen Brown
  • Sep 10 2021
  • Will not implement
  • Attach files
  • Admin
    Jamie Parkins commented
    15 Sep, 2021 08:11am

    I think in that case, for now it's not something we'll support at present. I'd rather we look at why the user cannot successfully manage this step themselves and address those directly.

  • Austen Brown commented
    14 Sep, 2021 01:45pm

    Users as in fundraisers.

  • Admin
    Jamie Parkins commented
    14 Sep, 2021 09:51am

    Hello Austen and thanks for the suggestion. Do you mean users as in fundraisers and donors or users as in fellow colleagues in your charity account?