Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas. 

Make the language clearly indicate a donor's message will be visible to the public

When a donor makes a donation, they go through a page where they can write a message. The text in the text box says "What's your message of support for [charity]". We had a donor recently reach out and ask for her message to be removed from the fundraiser page because she did not know it would be public, she thought she was sending a message to our nonprofit. Can you add text to the page to make it clear that the message will be included with their donation, visible on the fundraising page? Thank you!

  • Tara Sinicropi
  • Dec 18 2020
  • Future consideration
  • Attach files
  • Guest commented
    19 May, 2021 02:08pm

    Hello Tara, we recently made few changes to our Add a message page to make it clearer. Thank you for your feedback.

    Regards,

    JG Fintech team