Ideas Bank

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Donate button on email that identifies a donor's gift was not processed correctly should link to campaign they tried to donate to, not org's main page.

When a donor's gift isn't processed correctly, they receive an email that lets them know there was a mistake and they should attempt their gift again. In that email is a button that invites them to complete their donation. However, the button automatically takes them to our organization's main page and doesn't identify that. So donors end up giving a gift to our operating fund instead of the campaign they originally intended. Is there a way to redirect the button to the campaign page the donor came from originally, or back to a page with all campaigns for our organization ?

  • Lindsay Schoettlin
  • Nov 24 2020
  • Needs review
  • Attach files

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