Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas. 

Donate button on email that identifies a donor's gift was not processed correctly should link to campaign they tried to donate to, not org's main page.

When a donor's gift isn't processed correctly, they receive an email that lets them know there was a mistake and they should attempt their gift again. In that email is a button that invites them to complete their donation. However, the button automatically takes them to our organization's main page and doesn't identify that. So donors end up giving a gift to our operating fund instead of the campaign they originally intended. Is there a way to redirect the button to the campaign page the donor came from originally, or back to a page with all campaigns for our organization ?

  • Lindsay Schoettlin
  • Nov 24 2020
  • Needs review
  • Attach files