Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas. 

Change donate button to say "Donate", not "Back Fundraiser"

Recently the "Donate" button changed to say "Back Fundraiser". This is very confusing to our donors and fundraisers. Please change it back to something more clear, like Donate, Give Now, etc.

  • Tara Sinicropi
  • Nov 12 2020
  • Needs review
  • Attach files
  • Admin
    Jamie Parkins commented
    13 Nov, 2020 10:39am

    Hello Tara,

    Well done! You managed to spot one of our variant tests that we are currently running across the website. We have a team dedicated to optimising the performance of the fundraising page and in doing so they test all manner of variations from copy changes to the "donate" button, to designs, button sizes, calls to action and other interesting tweaks. This is all with the aim of increasing the performance of the page - whether it's driving more people to click on donate or a greater percentage of visitors to share the page. This is in part - what we do as a consumer website - we test for the best performance so that we can drive more donations and ultimately more value to you as a non profit organisation.

    It could well be that "Back fundraiser" performs poorly - it may out do "donate" - but we won't know this until we test it thoroughly. So I hope you'll understand why we'll continue as is for the short period of time that this test runs.