Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas. 

Allow Charities to Receive Notifications that they have Received Donations from ANY Page

At the moment, it appears that the only email notifications a charity can receive are for donations made directly to our organization via the charity landing page. It would be helpful to be able to opt in to receiving notifications for all donations so that we can have additional visibility and manage our account better.

  • Sara Kruczynski
  • Apr 8 2020
  • Needs review
  • Attach files
  • Guest commented
    30 Apr 05:37pm

    Really disappointed that this feature does not exist. We had this feature in Classy and we have some staff rethinking our move.

  • Donna Gower commented
    1 Sep, 2021 03:24pm

    I can't believe that this function does not exist. We will be rethinking using Just Giving in the future. I have had so many issues, but this is a basic function.

  • Patti Hommes commented
    31 Aug, 2021 04:40pm

    We can set uo notifications on donation forms when a gift is made, that should also be an option in Just Giving. We either have to check Gift Management in NXT or go to the Campaign in Just Giving to see if a gift is made, and those are extra steps that do not need to be taken!

  • Guest commented
    24 Jun, 2020 06:09pm

    I really need this to be an option. Right now, I just have to go in to the web base view of RE and check if there are donations that were made from the fundraising pages people have made for our events and it would help so much if I could get a notification when anyone donates to our charity.