Ideas Bank

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas. 

Allow default gift amounts to be customized

When donor makes a gift, there are 4 boxes with prefilled amounts. During campaign creation, it would be GREAT if we could customize these boxes with our selected/preferred amounts. 

  • Stephanie
  • Oct 30 2019
  • Future consideration
  • Attach files
  • Gwen Williams commented
    21 Nov, 2022 10:21pm

    We use BBMS and would like to be able to customize default gift amounts while allowing for recurring donations. Please look into making this available to everyone and not just those using the Blackbaud DAF. This is a big deal for us and will be a motivator to use another crowdfunding platform if we cannot have the flexibility we need.

  • Thomas Forgione commented
    18 Nov, 2022 03:57pm

    Hi Stephanie, I'm sorry that this has not been replied to for some time. It seems that campaigns are needed some campaign customisation. especially for preferred amounts. I will raise this with the Campaigns team in order to prioritise the feature accordingly.

    in the mean time there are a few suggestions.

    1) We do offer a free fully customisable product called 'Giving Checkout' where you can create multiple checkouts ( a bit like campaigns) and edit the amounts, add text prompts, add branding and keep track of donations in real time in the charity account area.

    This is accessbile in the UK + IE, US (DAF), AU, and NZ, please feel free to give it a try!

    2) you can use what we call 'deep links' these are customisable parameters that can edit the checkout experience and that you can then share with your donors.
    an example of one is here

    you can get your campaignGuid code, but either contacting support or letting me know your campaign page and I could find that for you. by changing the suggested amounts after the '?' you quickly change edit the suggested amount boxes

    I hope this helps for now until we scope and prioritise some future plans to get some campaign customisations!

    Tom - JustGiving

  • Guest commented
    12 Oct, 2022 02:54pm

    YES. This is such an easy fix and is a serious product flaw.

  • Candy Edwards commented
    14 Sep, 2022 07:43pm

    So, it appears this has been suggested now for almost 3 years. How long does it take and how many votes are required. To not be able to customize is a terrible fundraising practice!!

  • Guest commented
    30 Mar, 2022 07:39pm

    This should be a relatively easy fix, even if we are limited to a menu of 3-4 fixed options. So PLEASE developers consider the value to Blackbaud of encouraging higher donation amounts (since you collect a percentage of contributions). For a major fund drive, we need denominations in the following amounts:







    + (other $ amount)

    So our sending a link with teeny funding denomination amounts to major donors actually undercuts our outreach. Thanks for considering this fix.

  • Lisa Abbott-Cisco commented
    29 Apr, 2020 04:52pm

    Agreed! This should absolutely be an option to correlate with campaign specific price points.

  • Brandon Schatsiek commented
    27 Apr, 2020 08:01pm

    YES! It's annoying that this isn't an option, especially if we're asking people to donate a certain amount. This should be a no-brainer!